Ecobee thermostat troubleshooting

Ecobee keeps going offline [Solved]

Why does my Ecobee thermostat keep going offline? How can I diagnose and fix the cause of the problem? These are the questions that we shall be answering in this troubleshooting guide. So, let’s see how you can fix your Ecobee thermostat and maintain your home’s ambiance where you like it. Ecobee keeps going offline …

Ecobee thermostat not responding to touch? Do this

by George Alistair

In this short guide, I will take you through how you can fix your Ecobee thermostat if it is not responding to touch. And by the way, at times the screen might also run constantly while remaining unresponsive – what is commonly referred to as ‘phantom/ghost’ touches. But worry not – the troubleshooting steps below …