Frequently Asked Questions

1. What is AskRepairBuddy.com?

AskRepairBuddy.com is a platform where you can ask questions about your faulty home appliances.

Our experts and contributors provide tips and suggestions to help you troubleshoot and fix common issues.


2. How does it work?

Simply submit your question about your defective appliance, and our team will pick it up.

We’ll share expert advice and tips to guide you through the repair process.


3. Is this service free?

Yes, asking questions and receiving tips is completely free of charge.


4. Do I need to create an account to ask a question?

No, you can ask a question without creating an account.

However, ensure you provide your email when submitting a question (Go here to ask us anything) to be able to track your questions and receive notifications about updates.

Remember you can also browse our past questions and answers


5. What types of appliances can I ask about?

You can ask about a wide range of home appliances, including but not limited to refrigerators, washing machines, ovens, microwaves, and more.


6. Can I upload images of my faulty appliance?

Yes, you can attach images when you submit your question. This can help out team provide more accurate advice.


7. How long does it take to get a response?

We aim to respond to questions within the shortest time possible, but please allow us about 24 hours based on the complexity of the issue.


8. Can I request a specific expert to answer my question?

Currently, questions are assigned based on availability and expertise.

We strive to provide the best advice from our team of experts.


9. Is the advice provided guaranteed to fix my appliance?

The advice provided is based on our general knowledge and experience.

While we aim for accuracy, we cannot guarantee specific outcomes.

Always consult a professional for critical repairs.


10. How can I contact customer support for further assistance?

For additional assistance or inquiries, you can reach out to our customer support team at help@askrepairbuddy.com


11. How can I contribute as an expert?

If you’re an expert in appliance repair and would like to contribute to AskRepairBuddy.com, please contact us at contact@askrepairbuddy.com to learn more about becoming a part of our team.